UPDATE PM: The Seattle Times says an estimated 33,000 customers have been affected by the outage.UPDATE PM: Comcast says most customers are back online and the last few thousand should be restored within the hour.Not sure how it happened, but instead of thinking of the great moments in PM history, say the NASA space race, The D-Day invasion of Normandy, The construction of the pyramids, the Empire State building, or any of a thousand great things made possible only by someone’s effective management of the project, people think of pocket protectors, overdesigned charts, epic status reports, and people who spend too much time in rooms filled exclusively with other project managers.If you are not going out of your way to separate yourself from the stereotype, odds are good that when you say “I’m a project manager” the person you are talking to puts you into a Dilbert cartoon in their mind, and you are the punchline. Selector .selector_input_interaction .selector_input. Selector .selector_input_interaction .selector_spinner. There is not a child alive who dreams of being a project manager..action_button.action_button:active.action_button:hover.action_button:focus.action_button:hover.action_button:focus .count.action_button:hover .count.action_button:focus .count:before.action_button:hover .count:before.u-margin-left--sm.u-flex.u-flex-auto.u-flex-none.bullet.
These titles all makes it hard to relate to what it really is that the person gets paid to make happen: a sure sign of title inflation, confusion via over-specialization, or abstraction from the real work.Many PMs unintentionally reinforce this view by trying to get everyone to pay attention to the work they do produce: the meta work of spreadsheets, specifications, presentations and status reports, failing to realize that to most in any organization, these are the least interesting and most bureaucratic things produced in the building.This mismatch of value sends the PM and his/her team into a downward spiral: the PM asking for more and more respect in ways guaranteed to push people further away. Our culture does not think of movie directors, executive chefs, astronauts, brain surgeons, or rock stars as project managers, despite the fact that much of what these cool, high profile occupations do is manage projects. The difference is these individuals would never describe themselves primarily as project managers.We’re late to remind — and it might seem obvious — but if you’re phone service is provided by Comcast, you also won’t be able to make 911 calls during the outage.UPDATE PM: We’re getting word of service being restored to areas of the Hill including around Volunteer Park.
And the perspective many PMs have is the opposite: they are committed first to the process, and their status in the process, not the output.